Driven by an entrepreneurial spirit, Alan established Coffee Masters in 2014 after dedicating over three decades to the foodservice industry. With a blend of experience and creativity, Alan takes immense joy in witnessing customer satisfaction, and in watching the business grow and prosper; all of which is made possible by his skilled and dedicated team!

Meet Robert, our dedicated in-house HR specialist who is responsible for caring for our exceptional team as well as ensuring the smooth operation of our business! Robert offers professional guidance, assisting staff with policies and procedures to ensure alignment across the board. Additionally, he plays a crucial role in our recruitment process when we're seeking new talent to join our dynamic team.

Lauren is the orchestrator behind the scenes, ensuring the seamless operation of all facets at Coffee Masters! A key item on her daily checklist involves maintaining communication with the team and suppliers, ensuring everyone is happy and well-organised. With years of experience at Coffee Masters, Lauren possesses an in-depth understanding of all areas of the business, making her the go-to person for any questions you might have.

Stu is the linchpin responsible for maintaining and optimising our systems across all departments at Coffee Masters! His responsibilities are vital in ensuring seamless coordination among all team members, as he not only creates innovative solutions but also refines existing ones to guarantee everyone is on the same page.

In our warehouse, Paul is the driving force behind the seamless flow of operations. Ensuring that our orders are consistently fulfilled on time, his responsibilities include overseeing the receipt of goods and managing dispatch operations. Paul loves collaborating with his team to continually enhance processes, contributing to the ongoing success of Coffee Masters.

Dan is a vital member of the Technical team, contributing not only to the repair and servicing of machines and equipment, but also by bringing an unparalleled depth of technical knowledge to the business. He is always available to address any queries and offer assistance in troubleshooting any issues that may arise – nothing is too much of a problem for Dan!

Introducing Catherine, our Finance Manager! As a key player behind the scenes, she oversees and ensures the seamless running of our financial operations and is the reason everything at Coffee Masters is so smoothly run!

Anthony is a passionate coffee enthusiast, and the ideal fit for our barista trainer role! His responsibilities include leading workshops, offering detailed yet relaxed programs tailored for baristas of all skill levels. Anthony loves to demonstrate products to our clients, crafting brilliant signature drinks, and assisting in planning clients' menus.

Verity is the first voice you’ll hear when you reach out to our office! Greeting every caller with a smile, she plays a pivotal role in processing telephone orders and promptly addressing customer inquiries with dedication and precision. Verity is dedicated to ensuring our customers' needs are met consistently every single day.

Much like Verity, Amy answers incoming phone calls and processes emails. Amy collaborates closely with our engineer, Dan, overseeing his schedule for services and repairs for coffee machine equipment so that your machines remain in pristine condition. Amy is readily available to address any questions and is always eager to assist!

David is an integral part of the team responsible for managing the daily influx of warehouse goods. He dedicates time to locating, packing, and dispatching your orders promptly, ensuring that they reach you as expected. Additionally, David monitors deliveries and efficiently records new stock into the system, providing visibility for the entire Coffee Masters team!

Richard operates within the warehouse, meticulously picking, packing, and organising orders to guarantee a timely dispatch and receipt. Richard is frequently engaged in receiving Coffee Masters' stock deliveries and utilises the stock management system to document any new arrivals, facilitating seamless management for the entire team.

Meet Steve, the latest addition to our dynamic warehouse team! When it comes to the final leg of your orders, Steve is the friendly face that will greet you upon delivery. With a passion for efficiency and a commitment to customer satisfaction, Steve ensures that your packages reach you in perfect condition and on time.

Saving the best for last - introducing Barney and Poppet, the most adorable members of our team! This delightful duo are frequently spotted catching some Zs in the office, searching for treats, engaging in playful antics with the team, and, best of all, they're always ready to provide the warmest hugs!